Privacy Policy

1. Information We Collect

We may collect the following categories of information:

a. Account & Profile Information

• Name (optional, if provided)
• Email address
• Account preferences and settings
• Any information you choose to submit to us (e.g., support requests)

b. Subscription & Payment Information

• Subscription status, plan type, billing history, transaction IDs
• Billing contact details (as applicable)

Payment processing is handled by third-party payment processors (e.g., Stripe). We do not store full payment card numbers. Payment processors may collect and process payment details under their own privacy policies.

c. Usage & Technical Data

• IP address, device identifiers
• Browser type/version, operating system
• Pages viewed, session duration, clickstream interactions
• Performance metrics, diagnostics, and security logs

d. Cookies & Similar Technologies

We use cookies and similar technologies to enable core functionality, remember preferences, analyze traffic, and improve performance. You can control cookies through your browser settings and (where available) our cookie preferences tools.

e. User Inputs and Content (If Applicable)

If you submit text prompts, feedback, or other content through the Services, we process that content to provide the requested features and improve service reliability.

2. How We Use Your Information

We use information to:

• Provide, operate, and maintain the Services
• Create and manage accounts, authenticate users, and provide customer support
• Process payments and administer subscriptions
• Send service-related notices (e.g., account, security, billing, feature updates)
• Send marketing communications where permitted (you can opt out at any time)
• Monitor, prevent, and investigate fraud, abuse, or security incidents
• Improve performance, usability, and reliability (including analytics and debugging)
• Comply with legal obligations and enforce our terms

3. Sharing of Information

We do not sell your personal information.

We may share data with:

a. Service Providers

Trusted partners supporting hosting, payment processing, analytics, security, and customer support.

b. Affiliates & Corporate Entities

For internal operations, compliance, and marketing—subject to confidentiality.

c. Legal and Regulatory Bodies

To comply with applicable laws, regulations, court orders, or government requests.

d. Business Transactions

In the event of a merger, acquisition, financing, or corporate restructuring, your data may be transferred as a business asset.

4. Your Choices and Rights

Depending on where you live, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Withdraw consent (where processing is based on consent)
• Opt out of marketing emails (via the unsubscribe link)
• File a complaint with a data protection authority

To submit a request, contact us at support@alphamind-ai.com. We may verify your identity before fulfilling requests.

5. Data Retention

We retain information only as long as needed to:

• Provide and improve the Services
• Maintain business records (e.g., subscription and billing history)
• Comply with legal, accounting, or regulatory obligations
• Resolve disputes and enforce agreements

6. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be processed and stored in countries other than your own (including where our service providers operate). We take steps designed to protect transfers as required by applicable law.

8. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Children's Privacy

The Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice via the Services or email. Continued use of the Services after the update becomes effective means you accept the updated Policy.