Frequently Asked Questions

A time-series foundation model that reads price bar by bar and returns a direction with a confidence. Seven classical quant models run beside it, so you can see whether they agree before you act.

Direction, the level that matters and the risk, plus the price at which the idea is finished. The exit is defined before the entry.

Yes. Short-term signals carry their full history on every plan including the free one. Long-term signals and real-time signal data sit behind a paid plan.

Indicators compress the past and chatbots improvise. Every answer here is grounded in the same analysis the signals come from.

A read is built when you ask for one, from the chart as it stands at that moment. Ask again after the next candle and you get the current picture, not a cached one.

Every read carries the price that invalidates it, so a wrong call is visible rather than quietly carried. Signal history stays published either way.

M1 through the weekly. A read is built for the timeframe you are on, and the neighbouring ones are checked against it.

Prices are live. A read is built from the recent history of the chart in front of you, so it moves as the chart does.

Set an alert on a price or on a move and the app watches it for you. Paid plans also push new signals as they land.

If you connect a broker or exchange account, yes, from the same chart. It is optional, and every AI feature works without one.

Four: forex majors and minors, commodities across metals and energy, crypto, and global index CFDs.

Charts and past reads stay available, and the model reads the session that just closed rather than inventing a live one. Crypto runs through the weekend, the rest resume when their session does.

A prediction market inside the app. You call whether an instrument closes the hour or the day up or down, using MindX Coin rather than money.

Pick an instrument, call the direction before the round opens and stake Coin on it. The round settles on the closing price, and a single call takes up to 300 Coin.

The unit the Arena runs on. It is earned through activity in the app and spent on your calls, and it is not money and holds no cash value.

No. Coin cannot be purchased at any price. Earning it in the app is the only way to hold it.

Yes. Any covered instrument can be opened as a round from inside the app, with nothing to write and no setup, and other members can take the other side.

No. It is separate from anything you trade, which is what makes it a place to test a read at no cost before you back it with capital.

There are three: a free plan that does not expire, and two paid ones that raise the AI allowance and unlock long-term signals, real-time data and copy trading.

By card at checkout, and an upgrade applies the moment it goes through.

The same plan at three commitments. The longer the term, the lower the monthly rate, and every term is billed as one payment up front.

Yes. Launch pricing takes 45% off every paid plan, applied to your first three months on monthly billing and to the first bill on quarterly and annual.

Yes, in both directions. An upgrade takes effect as soon as it is paid; a downgrade applies from the next billing date so you keep what you already paid for.

From your account settings, at any time. Access continues to the end of the term you have paid for and the plan simply stops renewing.

No. Your positions, strategies and history are never sold and never used for outside training.

Message the team from inside the app or write to support@alphamind-ai.com. You will normally have a reply within 24 hours.

No. AlphaMind is research and analysis software, for informational and educational use. Every decision, and every position, is yours.

Yes. Sign in on desktop and mobile with the same account and your watchlists, alerts and history are the same in both places.

English and Chinese, switched from your account settings.

Yes. Write to support@alphamind-ai.com from the address on the account and the team will close it and remove the data held against it.